Frequently Asked Questions

What Merlin attractions are included?
This offer is valid at Alton Towers Resort, Chessington World of Adventures Resort, Thorpe Park Resort, LEGOLAND® Windsor Resort, LEGOLAND® Discovery Centre Manchester or Birmingham, Warwick Castle, Shrek’s Adventure! London, The Bear Grylls Adventure, Madame Tussauds London or Blackpool, The London, York, Edinburgh or Blackpool Tower Dungeons, The Blackpool Tower Eye, SEA LIFE Aquariums & Sanctuaries in the UK (Scarborough, Brighton, Birmingham, Great Yarmouth, Blackpool, London, Manchester, Weymouth, Bray & Hunstanton) and The Coca-Cola London Eye.

What Merlin attractions are excluded?
Blackpool Tower Circus and SEA LIFE Gweek.

Which dates are excluded?

Attraction Exclusion Dates
All Merlin Attractions Every Friday, Saturday and Sunday in August including 1st September 2019
The London Eye 19th – 21st April 2019,
20th, 21st, 27th and 28th July 2019,
3rd, 4th &10th, 11th August 2019
SEA LIFE London 19th – 21st April 2019
The Bear Grylls Adventure 25th May - 2nd June 2019
Madame Tussauds London 19th – 21st April 2019,
27th April 2019,
4th & 11th May 2019,
1st June,
20th July – 1st September
LEGOLAND® Discovery Centre Birmingham 25th March – 6th April 2019
LEGOLAND® Discovery Centre Manchester 25th March – 6th April 2019
LEGOLAND® Windsor Resort 25th March – 6th April 2019

If you have a query regarding your booking please contact us via the relevant attraction link below. Live chat is available with a member of the Customer Excellence team who will be more than happy to help.

Alton Towers Resort

LEGOLAND© Windsor Resort

Chessington World of Adventures Resort


Warwick Castle

SEA LIFE Birmingham

SEA LIFE Blackpool


SEA LIFE Brighton

SEA LIFE Hunstanton

SEA LIFE Loch Lomond

SEA LIFE Manchester

SEA LIFE Scarborough

SEA LIFE Weymouth

SEA LIFE Great Yarmouth


Coca Cola London Eye

Madame Tussauds London

Madame Tussauds Blackpool

Shrek’s Adventure! London

London Dungeon

Blackpool Dungeon

Edinburgh Dungeon

York Dungeon

The Blackpool Tower

The Blackpool Tower Circus

LEGOLAND© Discovery Centre Birmingham

LEGOLAND© Discovery Centre Manchester

The Bear Grylls Adventure